Privacy Policy

BR PLATINUM CLEANING SERVICES LIMITED understands your privacy is important to you and you care about how your personal data is used. We respect and value the privacy of all our employees, clients and suppliers. We will only collect and use personal data in ways described in this privacy notice and in a way that is consistent with our obligations and your rights under the law.

Information about us

BR PLATINUM CLEANING SERVICES LIMITED registered in England under company number: 05557876

Registered address: 57 Northwick Road, Watford, WD19 6NE

What is personal data?

Personal data is defined as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier” by the General Data Protection Regulation – GDPR.

Personal data is any information that enables you to be identified.

Examples: Name, contact details, identification numbers, electronic location data and any other online identifiers

What are your rights?

Under the GDPR, you have the following rights:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object
  • Rights in relation to automated decision making and profiling

For more information about our use of your personal data or exercising your rights, please contact us.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau If you have any cause for complaint about our use of your personal data, you have the right to file a complaint with the Information Commissioner’s Office.

What personal data we collect?

We collect the following personal data:

Name, contact details (address, email, mobile, phone number).

How do we use your personal data?

We use your personal data to provide you with reliable cleaning service.

How long will we keep your personal data?

We will keep your personal data 7 years after the end of customer relationship.

How and where do we store or transfer your personal data?

We will only store or transfer your personal data in the UK. We don’t transfer personal data outside EU.

Do we share your personal data?

We will not share any of your personal data with any third parties for any purposes except in limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

How can you access your personal data?

If you want to know what personal data we have about you, you can ask for details. You can request access to your personal data verbally or in writing. The information is provided free of charge. We will respond to your request within 30 days.

How can you contact us?


Telephone number: 07973 777 639

Postal Address: 57 Northwick Road, Watford, WD19 6NE

Automated decision making

We do not use any form of automated decision making in our business.


You have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

Changes to this privacy policy

We may change this privacy policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. This privacy notice was last updated on 24/05/2018. Any changes will be made available on our website:

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